About · How we work
A clear path from idea to install.
One point of contact, five well-defined stages and a fixed price agreed before a single board is cut.
The five stages
Every project is different. The care is not.
Whether it is a single alcove unit or a whole-house commission, here is exactly what happens and when.
01
Home visit
We come to you, see the space, talk through how you use it and get a sense of your style and budget. Free, and with no obligation.
02
Survey & drawings
A precise survey, then scaled plans and elevations alongside timber, paint and hardware samples. We refine together until it feels right.
03
Fixed quotation
An itemised, fixed price and a provisional schedule. A deposit then reserves your slot in the workshop calendar.
04
Workshop build
Your pieces are made by hand in our workshop. We send progress photos and you are welcome to visit before finishing.
05
Installation & aftercare
Our own installers fit everything, protect your floors and leave the room clean. We return for any fine-tuning once you have settled in.
Typical timings
How long it usually takes
2–4 weeks
Design and drawings
6–10 weeks
Making in the workshop
3–10 days
Installation on site
Timings vary with project size and our current workload. Yours will be confirmed in writing alongside your quotation.
Our guarantee
Ten years of peace of mind
Everything we make and install is covered by our ten-year workmanship guarantee. If something is not right, we come back and make it right.