Legal
How Hartwood Joinery Ltd collects, uses and protects your personal information. Last updated October 2026.
Hartwood Joinery Ltd (“we”, “us”) is the data controller for information collected through this website. You can contact us at hello@hartwoodjoinery.com or The Timber Yard, Mill Road, Your Town, HW1 4JN.
When you send an enquiry we collect your name, email address and any optional details you choose to share, such as phone number, postcode and project information. Our website may also collect basic, anonymised usage data through cookies.
We use your details only to respond to your enquiry, arrange consultations, prepare quotations and deliver any work you commission. We never sell your data or use it for unrelated marketing without your consent.
Enquiries that do not lead to a project are deleted after 12 months. Client records are kept for as long as required for guarantee, accounting and legal purposes.
You can ask to see, correct or delete the information we hold about you, or object to how we use it, at any time by emailing us. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
We use essential cookies to make the site work and, with your permission, analytics cookies to understand how it is used. You can change your cookie preferences in your browser at any time.
This policy is a template and should be reviewed by a qualified professional before relying on it.